Privacy Policy

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1. Who we are

This Privacy Policy explains how IMCI PHARMACEUTICALS LIMITED, trading as IMCI Pharmaceuticals (“IMCI”, “we”, “us” or “our”), collects and uses personal information through www.imci-pharma.com and related website enquiries.

Company number: 15511561

Registered office: 1st Floor Cloister House Riverside, New Bailey Street, Manchester, United Kingdom, M3 5FS.

Email: info@imci-pharma.com

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2. Information we collect

Information you provide

When you contact us, we may collect your name, business email address, telephone number, company or organisation, role, country, enquiry category and the contents of your message.

We may also retain correspondence relating to partnership, distribution, research, healthcare professional or investor enquiries.

Please provide only information relevant to your enquiry. Do not send patient records, medical histories, identification documents or other sensitive personal information through general website forms or email.

Information collected through the website

Our website hosting and security services may process technical information such as your IP address, browser and device information, access times, requested pages and security logs.

Cookies and similar technologies may collect additional information, depending on the tools enabled and your choices. Please see our Cookie Policy.

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3. How we use your information

We use personal information to:

Respond to enquiries and provide requested information.

Assess and manage potential business, scientific, research and investment relationships.

Maintain relevant correspondence and business records.

Operate, maintain and protect the website.

Understand website use where permitted and, where required, with your consent.

Meet legal obligations and establish, exercise or defend legal claims.

Send optional marketing communications where permitted by law and with consent where required.

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4. Our legal bases

Where UK or European data protection law applies, we rely on the following bases, as appropriate:

Legitimate interests: responding to professional enquiries, managing business relationships, maintaining records and protecting our website. We consider these interests alongside your rights and reasonable expectations.

Contract: taking steps at your request before entering into a contract with you, or performing a contract with you.

Legal obligation: processing necessary to meet applicable legal requirements.

Consent: activities for which consent is required, such as certain marketing communications and non-essential cookies.

You may withdraw consent at any time. Withdrawal does not affect processing that was lawful before you withdrew it.

Providing information through a general enquiry form does not, by itself, subscribe you to marketing communications.

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5. Who receives your information

We may share relevant personal information with authorised IMCI personnel and service providers supporting website hosting, communications, enquiry management, IT and security.

The website is hosted using Wix. Wix processes information in accordance with the services provided and its applicable contractual terms.

We may also disclose information to professional advisers, authorities where legally required, or parties involved in a proposed corporate transaction, subject to appropriate safeguards.

If an enquiry needs to be referred to another organisation, we will consider the purpose of the referral, your expectations and any applicable consent requirements.

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6. International transfers

Our service providers or authorised recipients may process personal information outside your country.

Where a transfer is subject to UK or European data protection restrictions, appropriate protections must apply. These may include an applicable adequacy decision or approved contractual safeguards.

You can contact us for information about the safeguards relevant to your data.

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7. How long we keep information​

We retain personal information only for as long as necessary for the purpose for which it was collected, including applicable legal, accounting and record-keeping requirements.

Website enquiries: we normally retain enquiry details and related correspondence for up to 12 months after our last meaningful communication. If an enquiry develops into a business relationship, relevant information is retained under our business-record retention arrangements.

Business relationship records: we retain necessary contractual and transaction records for up to six years after the relationship ends, where needed for accounting, compliance or legal claims. We review other personal information and delete it sooner when it is no longer required.

Technical and security logs: we normally retain these for up to 90 days after collection. Relevant records may be retained longer where necessary to investigate a security incident, prevent fraud or meet a legal obligation.

Marketing records: we retain marketing contact details until you unsubscribe or we determine that they are no longer needed. We periodically review inactive contacts. After you unsubscribe, we may retain limited information on a suppression list to ensure we respect your preferences.

Cookie lifetimes are described in our Cookie Policy or cookie settings.

Where a legal obligation or an ongoing dispute requires longer retention, we retain only the relevant information for as long as necessary. Information is then securely deleted or anonymised.

 

8. Your rights

Depending on the law that applies and the circumstances, you may have rights to request access to your personal information, correction, deletion, restriction of processing or transfer of certain information.

You may also have the right to object to processing based on legitimate interests and to withdraw consent where processing relies on consent.

You can object to direct marketing at any time.

To make a request, email info@imci-pharma.com. We may need to verify your identity before responding. Some rights are subject to conditions or legal exceptions.

You may complain to the UK Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/ or to your relevant local data protection authority.

 

9. Security

We use reasonable technical and organisational measures appropriate to the information and processing involved. No website, email system or transmission method can be guaranteed completely secure.

 

10. Children

This website is intended for adult professional and business audiences. It is not directed at children.

If you believe a child has submitted personal information, please contact us so that we can investigate and take appropriate action.

 

11. Other websites

Our website links to external publications, research, social platforms and other third-party websites. Those services have their own privacy practices. Please review their policies before providing personal information.

 

12. Changes and contact

We may update this Privacy Policy when our practices or applicable requirements change. The date above identifies the latest version.

For privacy questions or requests, contact info@imci-pharma.com or write to our registered office.